Here is what customer's are saying

about their experiences with Team Toyota.

Read Below Watch this video and more on Team Toyota's

 You Tube Channel

 

 

 

We had a certain window of time that we could spend at the dealership.  Only concern was that that window wasn't kept.  The reason why our time frame wasn't kept was Team wanted to make the sale and did everything they could, including coming to a price that we could afford This just took a little longer than expected, but we still made it to our appointment, just in a new car.

S. Jones, 4/10

 

You had the truck I was looking for. Thanks for having the WHITE one there.

J. Chandler, 4/10

 

The truck I wanted was waiting for me when I drove up.

J. Garlington, 4/10

 

I feel like I got a very good vehicle at a very good price.

S. Courtade, 4/10

 

Everything was smooth and easy.  Steve was very informative and friendly.

A. Stelly, 4/10

 

Everything was great, phone calls and questions were answered promptly and quickly.  The vehicle came in before I expected it.  Johnnie and Terrell were great!

J. Leaphart, 4/10

 

Everything was wonderful. All my expectations were met, the service was wonderful. Felt like I was family.

J. Williams, 4/10

 

Jonathon and Steve were wonderful... They didn't stop until they found the exact Highlander with the features and color I wanted. They didn't try to sell me something different...instead; they made it their goal to ensure they found the exact vehicle to make me happy!  And they succeeded!! I couldn't be happier, and I love my Highlander. It's where I go when I need to relax :)

R. Stewart, 4/10

You had what I wanted, and the salesperson was willing to show it to us unplanned late on a Saturday.  He was very patient with us and made sure we got everything we wanted.

C. Harpole, 4/10

 

The salesman, and the internet manager were extremely professional, and they both made my car buying experience pleasurable.

M. Darensbourg, 4/10

Jordan Adams was my sales person.  I had no intentions of buying the day I visited the dealership but he still took his time with me anyway.  I did end up purchasing a Highlander that day after he took the time to show me the ends and outs of every feature from bumper to bumper.  He was not offended by my want/need to check the pricing he gave me against edmunds.com and even offered the dealer computer for me to do so.  I felt like I got a very fair price on a very awesome vehicle and will send anyone his way that is in the market for a vehicle.  Ms. Rojas in financing and Mr. Terrell, the sales manager, was also super sweet and very nice to me.

B. May, 4/10

 

I was very pleased with the service I received at Team Toyota. The salesman was very friendly and knowledgeable. I did not feel like the salesman was pressuring me into anything as he was very honest and truthful. I would recommend Team Toyota to all of my friends and family.

R. Butler, 4/10

 

 

 

Ron was a very easy person to deal with throughout the whole process.

K. Rumfola, 4/10

 

 

Sales representatives (Ricky T. and Chad E.) were a pleasure to do business with, both were very friendly, polite and informative and also most helpful in explaining the operations and options of your service department. Would refer individuals to these representatives for assistance. Thank you, Barbara

B. Kennison, 4/10

 

Jordan was able to answer any questions we had concerning the vehicle we purchased. A pleasure to do business with him. We would definitely recommend him to others.

S. Dufour, 4/10

 

 

Willingness to come down to buyers price within reason (sold us vehicle well below asking price; 6 month old demo with 6400 miles on it).  Also willingness to let me arrange a time after the sell to deliver trade-in.  The manager came to apologize after the delay in paperwork, felt sincere and not like a duty for him.  Overall very pleased with Jordan, considering going to him for another new car soon.

S. Jones, 3/10

 

My experience with Team Toyota was the best car buying experience I have ever had.  I appreciated the professionalism, concern, and friendliness of the team members we worked with.  From the first contact on the internet from Benton, to the fine salesmanship from Millard and Jonathon.  Also, when we got to the Business Manager, Curtis Hopkins, he was just as professional and friendly as the salesman.  He made every effort to assist us in getting our Rav 4. My husband and I walked out of Team with our new vehicle stress free and so happy.  Once I announced to my friends we bought a new car, they started getting the new car fever.  We immediately encouraged them to contact Team and told them our wonderful story.

R. Poole, 3/10

 

Easy, fair lease. Great salesman.

M. Podorsky, 3/10

 

Very great customer service! Truly impressed.

D. Anthony, 3/10

 

This is the 5th Corolla I have purchased from Team Toyota. Each time I have received outstanding customer service from Ron Jackson & Butch Falcon  in Used Cars, Gary Passman in Service and Mike Graves in Parts. Ron and I test drove 3 TCUV's and I selected a Corolla LE. Ron quickly wrapped up the sales details with Butch and I then walked over to Miss Chris' office where we completed the paperwork in short order. Mike Graves had the extra key I requested cut and Gary Passman had it programmed and hooked on my keychain. Gary also had the minor issues regarding the clock, trunk lid and tire pressure monitor corrected before I returned to pick up the Corolla. A new safety sticker, full tank of gas and fresh wash was handled by Ron. I purchased my first Corolla in 1977 when Team was known as C.L. Adams. This is the 7th Corolla I have owned and the sales, service and parts experience gets better each time I do business with Team. Keep up the good work. Ron, Butch, Chris, Gary and Mike are a few of your best assets.

T. Bell, 3/10

 

We love our Toyota as we have the past 4 that we have purchased. The quality of your product has demonstrated your commitment to your customers. We regret hearing of your recent problems, but remain loyal Toyota buyers.

Team Toyota has impressed us with your positive, courteous approach to customer care. We thank you for your assurance, but it is unnecessary.  We continue to believe in your company and we feel sure that Toyota's response this pitfall will ultimate strengthen and improve the organization.

Sincerely,
The Baker Family

“2010”

 

 

Found a car on the lot that was a perfect fit for me.

A. Tsouris, 3/10

 

Very courteous employees ... showed an interest in my personal situation ... met my family's needs while waiting for finance approval.

P. Noble, 3/10

 

My kids and I lost their father a few months ago. This was the first big thing I have done on my own since he passed. Terrell and Millard were so patient and caring. They really took the time to make me feel comfortable even though it was very hard for me.

C. Lyons, 3/10

 

Jonathon Simmons, the Sales Guy, was very helpful and got us through the snafu about the car not being ready.  He personally delivered the vehicle and was friendly and helpful.  Great job.  Thanks.

M. Griffin, 3/10

 

I felt as though I was given the red carpet treatment.  From the time I met the sales person, Mr. Henry, at Team Toyota was very interested in what I wanted and expected from this visit.  He made every effort to assure me that this would be done and he did.  He did not at anytime indicate that my expectations could not be met, quite the opposite, it was always, "let me see what I can do."  I will definitely recommend this Salesperson to anyone who is interested in purchasing a Toyota.

S. Romero, 3/10

 

Steve is great.  This is our third Toyota from TEAM and the second I have bought from Steve.  The entire experience was great.

K. Boyd, 3/10

 

Liked my salesman and the business manager Christina was really nice and really listened to me.

P. Bowmen, 3/10

 

No hassle. Honest pricing.

D. Beeman, 2/10

 

Eric was GREAT!! He didn’t make my first time purchasing a car a bad experience; instead he kept me informed about everything and really attended to my needs and satisfaction. I will definitely choose to see him again and recommend him to a friend/family in the decision to purchase a new vehicle.

A. Turner, 2/10

 

Trey was great.  I understand that this was his first unassisted sale, and I want to make it clear that he's an excellent salesman - intelligent and very personable.  Would be happy to deal with him again on a future purchase and will recommend him by name to others.  Very well assisted by management and the rest of the other staff that day too.

M. Xenos, 2/10

 

Jason did a very good job, was courteous at all times and answered all of my questions.  There was no failure to meet expectations however after I looked through the contract and other documents I found that my extended warranty was dated to expire on the day I bought the truck....just typos that can be fixed.

R. Ryan, 2/10

 

Having bought many new cars in my years this was by far one of the best experiences I’ve ever had. Everyone at the dealership treated us as if we were V.I.P. I will definitely buy from this dealership in the future.

M. Ringe, 2/10

 

The certified inventory is always fresh and varied. I can always count on Ron Jackson to show me everything that appeals to my tastes. Gary Passman's advice regarding the mechanical condition of a vehicle I am considering is something I can trust and I rely on heavily. Mike Graves in parts always answers my questions and has the requested parts in stock. Team Toyota never fails to deliver a great buying, parts and servicing experience.

T. Bell, 1/10

 

Our salesperson was informative and made us feel comfortable with our purchase. He took time to answer our questions.

C. Creasy, 1/10

 

The vehicle was precisely what I wanted and the price was right. I am delighted driving it.

F. Johnson, 1/10

 

 

 

Ron  Jackson demonstrated an ideal balance of being professional and being personable. He handled the whole transaction expeditiously.  Because of Ron's relaxed and confident manner, the whole experience was enjoyable.   I was impressed with how Ron introduced my wife and I to members of your various service departments.

A. Evason, 1/10

  

 

My sales person Ron Johnson was very helpful and friendly. I had a low budget and he was still happy and eager to help me.  The business manager Duke also helped to resolve the issue I had with a cash downpayment and high interest rate. I am very pleased with my service.

H. Drye 1/10, Clinton, Louisiana

 

Patrick Anders was very nice and very concerned about our time spent waiting for a matter to be resolved on a belt for our car. I feel he went the extra mile to get things done as quickly as possible. I would recommend him to family as well as friends.

K. Jendrzejewski, 1/10, Baton Rouge, Louisiana

 

All my expectations were surpassed. The staff was friendly and helpful.

A. Hawkins, 1/10, Baton Rouge, Louisiana

 

Exceed my expectations by your willingness to bring in a vehicle from another dealer and offering to let me take the vehicle home before buying.

D. Arbour, 1/10, Greenwell Springs, Louisiana

 

As a first time car buyer, I had become extremely frustrated with the local dealerships in Baton Rouge giving me the run around.. I had decided to just give up when a friend of mine recommended me to visit Team Toyota.. He told me that there was a wonderful salesman there, and that was Mr. Ron Jackson.. I have never met a more honest and caring salesman before, Mr. Jackson took his time showing me different models from Scions to Corollas, he also educated me on what to expect being a first time buyer! I am now the owner of a '09 Toyota Corolla, and I could not have done with Mr. Jackson or Team Toyota! Thank you!

S. Davis, 12/09, Baton Rouge, Louisiana

 

Very nice and educated staff.

D. Olano, 12/09, Denham Springs, Louisiana  

 

 

The service was absoultly amazing! I have never bought a vehicle so fast and efficent as I did this one. I felt like the red carpet was rolled out when I walked in. Thanks for making my day:)

M. Parker, 12/09, White Castle, Louisiana 

 

Best buying experience ever.

S. Godail, 12/09, Baton Rouge, Louisiana

 

Made it very easy, and how fast we able to put the deal together was  amazing...was in and out in less than 2 hours.

C. Wesley, 12/09, Walker, Louisiana

 

The salesperson was very nice. He did not push us to purchase the car like so many others do. That is a turn off to me .

J. Matherne 11/09, Walker, Louisiana

 

Friendly without being pushy. Very professional and helpful in all areas of the buying experience.

P. Alleyn 11/09, Brusly, Louisiana

 

I was very pleased with the salesman!  The Salesman was great, he was very informative. No hassles or gimmicks.  I really appreciated his help. I told him exactly what i wanted and he gave me exactly what i needed, my daughter loves the car. Thanks!

K. Guy 11/09, Baton Rouge, Louisiana

 

In and out in 4 hours including lunch, they even let us take the vehicle to lunch and make up our mind. The Salesman (Vance) not pushy but ready to help. Everyone was very friendly.My wife loves her Rav4.  Thanks,  Mac

E. Kennedy 11/09, Baton Rouge, Louisiana

 

The car was ready the same day. The leather I added was put in promptly and also was given a loaner car which i didn't expect.

S. Rhodes 11/09, Baton Rouge, Louisiana 

Kenneth St Cyr who was our salesman was very professional and did not rush us to make a decision when we were undecided.  Everyone we came in contact with made us feel as though we were very important our needs and satisfaction came first.

E. Haney 11/09, Baker, Louisiana 

The sales staff was excellent, everyone there was extremely helpful. Of all the cars I have purchased in the past, the experience at Team Toyota was the most enjoyable. I will definitely be a repeat customer in the future.

B. Jenkins 10/09, Baton Rouge, Louisiana

Henry was very knowledgeable on all aspects.  He was able to answer all our questions. He was very friendly and he never came across as pushy. I am not sure if all your sales persons are a friendly as Henry.  But I do believe that they could take a few lessons from him.

 

T. Landess 10/09, Denham Springs, Louisiana

 

Went beyond my expectations to find exactly what I wanted in my new car.

 

K. Dupuy 10/09, Brusly, Louisiana

 

Salesman was very helpful and courteous, even when it came down to discussing the price. Also, I was happy that the salesman was not overly aggressive trying to sell me the car.

A. Cozzi 10/09, Baton Rouge, Louisiana

 

Sales guy and the service guy. Keep them. Except  you should hire more Tiger fans. Who hired the Gator salesman. I'd say fire him if he weren't so competent. (HAH!)

C. Juengling 10/09, Silver Spring, Maryland

 

Jordan Adams, our salesman handled any problems that came up. When I drove up to test drive new Toyotas, I was introduced to Victor Howell who used to be a sports announcer for WAFB channel 9 and is a spokesperson for your dealership. I was so excited. I then was introduced to Jordan Adams. He was a joy to work with and was very personable. He took care of me and even made a suggestion of looking at some pre-owned cars. I was excited I made the decision to visit your dealership.
C. Lindsay 9/09, Baton Rouge, Louisiana

Beat competitors price, no pressure negotiations made the experience a pleasure.
J. Dunn 9/09, Donaldsonville, Louisiana

Working so well with me on small but important issues after the sale. Personal attention and follow up.
D. Ballmer 9/09, Baton Rouge, Louisiana

Our salesman Ron Jackcon was very easy to deal with and also very nice, no pressure at all. The finace person was also vey nice and took very little of our time which was enjoyable. We would like to thank the sales manager who gave us no pressure also. I can say you have a great group of sales staff.
R. Dufrene 9/09, Baton Rouge, Louisiana

Team located my new van in Gulfport, MS and had it driven to Baton Rouge that afternoon. We picked it up the following day.  Can't ask for better service!!

A. Storey 9/09, Baton Rouge, Louisiana

 

Everyone was very courteous and helpful.  Vehicle was given to me in excellent condition.  I will definitely always own a Toyota.

M. Toups 9/09, Denham Springs, Louisiana

 

Sales manager and salesman were willing to negotiate a selling price that met my needs.  Terrell   Boudreaux and Brian Stansberry were both very professional and helpful.

D. Jacket 9/09, Denham Springs, Louisiana

 

Service dept took care of vehicle in timely manner and kept me informed on status

A. Prabhakaran 9/09, Denham Springs, Louisiana

I expressed my need for a new vehicle for my daughter and only had a certain amount of money to spend.  Steve worked feverishly to find one to suit my child and my wallet! I was impressed with his efforts after spending the day at many other dealerships!

K. Gary 9/09 Baton Rouge, Louisiana

Joe was an excellent salesman and made this a great experience. Although I came in with a completely different car in mind that was not in stock, he was able to show me different options and resulted in me purchasing an even better and newer vehicle at a better price than I expected!  I could not be happier.  This has been my BEST experience buying a vehicle and it was mostly due to having such a knowledgeable, sincere, honest and professional salesperson!

N. MILLENDER 9/09 Baton Rouge, Louisiana

 

Jordan Adams was so knowledgeable about the vehicles I looked at prior to making my choice and could answer every question I asked him (which I've never had happen before with any dealership).  He was totally professional and has an outstanding personality.  Ms. Rojas was excellent and extremely knowledgeable of her job and how to best help us with our purchase.  Great personalities!!!

L. Wallace 9/09, Torbert, Louisiana

 

Met all my expectations. My salesperson gave advice--- helped figure monthly cost and was most  knowledgeable about the Camry she sold us.

S. TESSIER 8/09,  Baton Rouge, Louisiana

This was the third new vehicle purchase I have been involved in over the past year.  I do not find anything wrong in a Dealer trying to make a few extra bucks by offering additional dealer services or ad-ons.  The thing I have a problem with is Dealers taking advantage of uninformed customers by making them feel they do not have the option to decline the offer.  One Dealer tried to have my wife sign a form for additional services (i.e. window vin etching, nitrogen in tires, full tank of gas, cost of detailing vehicle, etc.) totaling $700 dollars after we had negotiated the price of the vehicle.  Luckily I was able stop her before she signed.  Most of these things are a part of the cost of doing business and should not be added to the negotiated price after the fact.    Another dealer's financing manager added $300 to the purchase agreement and did not inform us of his action until we question it.  It was added in between the other charges such as TT,L.  It was for VIN etching.  We were told that if we did not accept the charge, they would have to increase the negotiated price. Actually in this case, the price was not negotiated.  It was discounted and clearly marked on the vehicle's windshield. It was their advertised price for the vehicle!  This action is very unethical in my opinion.    I was expecting the same at your dealership and was totally surprised when it did not happen.  I was offered additional services by the salesman but at no time did I feel like I was being forced to accept or deceived in any way.   From the moment I walked into your showroom and greeted by your receptionist I felt welcomed. Everyone I dealt with was courteous and professional.  The entire experience was pleasant.  I would definitely purchase another vehicle from Team Toyota.  I live near Lafayette and only wish you were a bit closer.    I am glad to see that there still are some honest car dealers around.  Keep up the good work.

R. Boriel 8/09 Lafayette, Louisiana

 

Buying this car was enjoyable. The salesman could not have been better.

S. WEILBACHER 8/09, Baton Rouge, Louisiana

 

Communication is important to me and from the time of my internet request to the purchase, Vance was in communication with me. He took the time to answer all my questions, was patient and worked with me from where I was and did not push anything on me that I did not want. I feel very comfortable talking to anyone at Team Toyota now, because no one pressured me into anything and I was treated with respect and encouraged to ask questions. It was a very pleasant experience.

L. FRANCIS 8/09, Baton Rouge, Louisiana

 

The salesman was friendly and knowledgeable. Even though he was busy, he made point to take the time to ask about and listen to what we wanted in a vehicle, and to show us those vehicles. He thoroughly went over details about the car we purchased, and showed us around the dealership, including the service department.

J. Hamilton, 8/09, Baton Rouge, Louisiana

 

Mr. Ricky Terrese was awesome, He took care of our every need, He is TOP NOTCH!  He went the extra mile for us!  Thank You MR Ricky! 

D.Partin 8/09, Denham Springs, Louisiana

 

I was very amazed at how comfortable my salesmen made me feel.  I was totally at ease, not the least bit nervous.  This was a great experience.

T. Moore 8/09, New Roads, Louisiana

 

I felt like a member of your family.

P. Elliott 8/09, Magnolia, Mississippi

 

We bought a 2005 Sequoia from Team and were pleased with our experience and this is what prompted us to return.  Keep up the good work.

M. Furnish 8/09, Baton Rouge, Louisiana

 

My Sales person, Steven Lobue impressed me in every aspect of my purchase with his efforts to locate my vehicle, knowledge, maintaining contact, patience, much time spent with me.  The entire team was great to me.

V. Musso 8/09, Baton Rouge, Louisiana

Everyone worked very hard to find a vehicle that fit our needs. Cecil Overstreet was especially helpful and is responsible for making us TEAM customers for life.

J. Sewell 8/09, Baton Rouge, Louisiana

Ms. Daniels was by far the best salesperson I have ever encountered.  She has knowledge of every aspect of your company from product to finance. I will be back in the future. Your name stands for itself "TEAM"!!! GREAT JOB.

K. Thibodeaux 8/09, Opelousas, Louisiana

 

The staff that assisted me (Vance, Bryan, and Duke) was absolutely fabulous. They made me feel like they wanted me to have the car more than I did. They were all very profession and made sure I received their personal attention throughout the whole buying experience.

M. McClanahan 8/09, Baton Rouge, Louisiana

 

My salesman was fantastic!  He went above and beyond.  I felt like someone was really taking care of me and looking after me.

N. Church 7/09, Baton Rouge, Louisiana

 

Jordan was wonderful...He was our salesman... He treated us with great respect and has a wonderful personality...The finance manager, I cant remember her name, she was super nice!!!!

D. Wiele 7/09, Jackson, Louisiana

 

Having done business with you on three previous occasions, I didn't think it was possible for you to provide better customer service. However, I was pleasantly surprised; the service was beyond expectations. THANKS!!!

E. Eaglin 7/09, Opelousas, Louisiana

 

The presentation of the car Ken St. Cyr gave was the best. He did not just sale me a car; he sold me the Toyota brand. I never thought I would drive a Toyota, but now I am hooked thanks to Ken! Not only did Ken exceed my expectations, so did Karl, Gary, and I forgot the names of the other two. I love my car and could not be more excited! I am now hooked to Team Toyota in Baton Rouge!

E. Matthews 7/09, Zachary, Louisiana

 

Our salesman was a friend, very professional and met all our needs and concerns.  I had never experience of such a great team. Someone was with me through the entire time.

J. Martin 7/09, Gonzales, Louisiana